Digital transformation: How tech is shaping the life insurance landscape

Digital transformation: How tech is shaping the life insurance landscape

By Ken Leibow - 29 April 2024

In exploring the current landscape of life insurance technology, my focus is squarely on the present, sidestepping both a reevaluation of the past year and speculative forecasts. 

 

Two domains are witnessing remarkable growth right now. First, the realm of underwriting is experiencing a significant transformation. Second, digital point-of-sale platforms are revolutionizing the way agents and consumers interact, streamlining the purchasing process like never before. Here, the integration of artificial intelligence and big data stands out as a pivotal force, driving efficiency and precision to new heights.

 

Artificial intelligence and machine learning are at the forefront of the technological revolution in life insurance. These technologies are used to streamline the underwriting process, making it faster and more accurate. AI algorithms can analyze vast amounts of data, including medical records and lifestyle information, to assess risk and determine premiums in a fraction of the time it would take a human underwriter. Moreover, AI and machine learning are instrumental in detecting fraud, predicting future trends and developing customized insurance products based on individual risk profiles.

 

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