“A One Stop Life, Health, and Annuity Resource.”

One Inc PremiumPay®

One Inc PremiumPay®

Accelerate your payment capabilities to a digital-first customer experience with PremiumPay 2.0. Streamline integration using pre-built cloud solutions or low-code accelerators. Create, style, and deploy your premium payment experience and digital engagement messaging within minutes, using no-code configuration tools. 

 

The One Inc PremiumPay Platform is a comprehensive platform that delivers a frictionless payment experience via expanded payment methods, easy-to-use modals/portals, digital premium disbursements, and real-time financial reporting. The One Inc wallet provides customers with the expected continuity across payment channels and empowers carriers to deliver an optimized and seamless experience. 

Frictionless Integration

Easily connect the SaaS-driven PremiumPay platform to your existing policy/billing platform without burdening your IT team, whether it’s cloud-based, a low-code accelerator, or a legacy system.

Proactive Communications

Communicate with policyholders through text, email, and IVR, using customized messaging content while maintaining TCPA and CAN-SPAM compliance. 

Apply No-Code Tools

Configure your payment modal experiences and launch new communication templates quickly, test, and go live — all without writing a single line of code. 

Improve Retention and Expand

Increase on-time payments through autopay, paperless enrollment, and payment scheduling and configure payment flow to accept premiums in new states or for new lines of business.

Save Time and Money

Put an end to costly and time-consuming customization efforts, back-and-forth requirement gathering, and repetitive manual tasks by leveraging no-code tools for automating reconciliation. 

Features

•  Administrative Portal 

Perform all payment support, finance, and configuration functions within one portal. 

•  Reconciliation Automation 

Match payment records in your policy/billing system and match bank activity with deposits/withdrawals to reconcile settlement funds automatically.

•  Convenient Payment Options

Accept any payment method from anyone, anytime, anywhere. Enable policyholders to create and manage AutoPay installment plans, pay for multiple policies in one transaction, make quick payments, and combine credit cards to pay their premiums. 

•  Digital Wallet

Create a cohesive payment experience across all payment channels and keep track of policyholder payment methods, installment plans, communication preferences, and survey responses. 

•  Split Settlement Routing

Split and route single payments to multiple bank accounts for routing agency commissions, premium and loan amounts in whole life insurance policies, and more. 

•  Validation and Updater Services

Maintain accurate customer payment information with bank account validation (BAV), card updater service, and address verification service (AVS). 

•  Fully Certified and Compliant

Keep policyholders’ sensitive data safe and stored off the network with multi-step authentication, and tokenization, and comply with PCI DSS, Nacha, SOC 1 & SOC 2, HIPAA®, and ADA. 

•  TCPA & CAN-SPAM Compliance

Collect and manage customer communication preferences through the communication preference modal.

End-to-end solution when implemented with One Inc ClaimsPay® platform 

 

For more information, visit oneinc.com

Reach out to us today at 866.343.6940

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