November – December 2019 Industry Events
Results-Driven Claims Innovation: Unlock the Real Value of Claims Tech with AIG, Ameriprise and Metromile
In an age where customers are demanding their Insurance Carrier be more like Amazon or PayPal with a smooth, touchless customer experience, Insurance Carriers face multiple obstacles to satisfying this demand. Chief among them is the overwhelming multitude of technologies available to reach that touchless claims goal.
77% of insurance carriers will invest in automation in the next few years to achieve seamless claims. The incredible potential to leverage technology stretches across the claims landscape, from chatbots to AI, FNOL to payment.
However – the endless opportunity does make it difficult to prioritize, integrate and fully maximize the power of Claims Tech.
To discuss how to leverage the value of technology to improve customer experience and deliver efficiencies, Insurance Nexus is bringing together a team of experts including Eric Spencer (Chief Claims Officer, Ameriprise), Amrish Singh (Head of Product, Metromile) and Fred Lemire (Director of Claims Adminstration, AIG) as well as our moderator Bryan Falchuk (Best-selling Author, for a live webinar, Results-Driven Claims Innovation: Unlock the Real Value of Claims Tech‘ on December 10th at 11:00am ET.
- Achieve Impact Amongst Innovation: Prioritize tech depending on the potential scale of impact, aligning outcomes with business goals
- Put the Human Touch in Touchless: Balance empathy with efficiency in the race towards automated claims
- Solve the Pain Points: Combine long-term transformation with quick wins to erase the biggest customer pain points immediately
“It’s an exciting and challenging time as we craft the design to meet the needs of the “service-touch” generations to “techno-service” generations. As leaders, we live in a world where we are led by or lead through change, regardless understanding the intersection of design and technology deliveries is at the core.” – Eric Spencer, Chief Claims Officer at Ameriprise
Register for this webinar today – those who register will be sent the recordings, even if they cannot join live.
“We have so many options at our disposal today to evolve how we serve our insureds. The greatest complexity lies in plotting a path forward and executing on it to take advantage of those options effectively, driving better customer experiences, improved loss results and higher employee engagement. Despite the headwinds we face as an industry and in Claims specifically, we can still navigate the path forward successfully rather than being disrupted into irrelevance.” – Bryan Falchuk, Best-Selling Author/Speaker/Executive
This webinar is being run in conjunction with Insurance Nexus’ upcoming Fourth Annual Connected Claims USA Summit, taking place June 24th–25th, at McCormick Place. Welcoming over 1500 senior attendees, Connected Claims USA is the world’s largest gathering for claims executives striving for efficient, customer-centric claims processing. More information can be found on the website at https://events.insurancenexus.com/connectedclaimsusa/
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Phone: +44 (0) 207 422 4369
Toll Free: 1 800 814 3459 Ext: 4369
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Insurance Nexus is the central hub for insurance executives. Through in-depth industry analysis, targeted research, niche events and quality content, we provide the industry with a platform to network, discuss, learn and shape the future of the insurance industry.
November 4-5, 2019 | Hyatt Regency McCormick Place | Chicago
With the rapid expansion of the cyber insurance market, carriers compete by expanding coverage without charging additional premium – taking on a significant risk. Can predictive modelling be the solution to creating a sustainable pricing model and reducing your aggregate risk exposure?
Join Insurance Nexus as they host Evan Fenaroli, Cyber Product Manager, Philadelphia Insurance Companies and Sean Clifford, Senior Underwriter, Professional Liability Team, Berkshire Hathaway – to discuss how to stay competitive while maintaining a sustainable stance, build and utilize loss data effectively, use predictive modelling to anticipate exposure, and discover the future evolution of pricing models.
Discount code offering $100 off: 5056IE100
Learn More: REGISTER
November 7-9 at the Gaylord Texan Resort in Dallas
The NAILBA Annual Meeting is the largest gathering of independent life brokerage agencies. From member agency principals and staff, to insurance and financial carrier executives, and senior leadership teams from more than 100+ sponsors and exhibitors who provide BGA technologies and services, NAILBA’s Annual Meeting is where the brokerage industry meets. It is where relationships are built. It is where business gets done! Past keynote speakers have been U.S. presidents, 4-Star military generals, Fortune 500 corporate executives, award-winning media personalities, sports legends, along with management and leadership experts. Learn from the best and brightest from a broad cross-section of industries, interacting and networking with industry leaders. Attendees can also roll up their sleeves and participate in over 20 accredited workshops with life and annuity experts. Click here: REGISTER AND LEARN MORE
November 20 – 21, 2019 | Radisson Blu Aqua Hotel| Chicago
The Connected Insurance USA Summit focus on building the key decision makers from the insurance industry to discuss the strategies and technologies moving insurance into the digital era, anticipating customer needs and surviving future disruption.
From P&C to Life and Health and commercial carriers, this event is a must attend to all the executives that are leading the efforts to transform their organization into a customer-centric, agile and connected carrier.
From the life and health space we have leaders from MassMutual, Ameritas Life, Delta and many more. We also have dedicated sessions and an immersive workshop for the Life and Health communities
Discount code offering $100 off: 5054IE100
Learn More: REGISTER